Welcome to the Account Deletion Agreement (this "Agreement"). This Agreement sets out the rights and obligations between you and us when you apply to delete your Duo Wallpaper (the "App") account. Please read and fully understand the entire contents of this Agreement, especially the terms exempting or limiting liability, before applying for deletion.
1. How to Delete
You may submit a deletion request in the App via [Me] → [Account & Security] → [Delete Account]. After checking the consent box and confirming on the following screen, your account will be deleted. If you run into any issues, contact us via [Me] → [Feedback].
2. Effects of Deletion
Once your account is deleted:
- Account closure: your account will be permanently closed and you will no longer be able to sign in. All membership benefits (including any unexpired VIP subscription) will terminate immediately and will not be refunded or converted to cash;
- Personal information: your phone number, email address, Apple account identifier, birthday and other identity information will be deleted or anonymized; your nickname will be replaced with "Deleted User" and profile data such as your avatar will be cleared;
- User content: records such as feedback you submitted will be retained only where required by applicable law, and will no longer be associated with your identity;
- Sessions: all active sessions of the account in the App will be invalidated immediately.
3. Conditions for Deletion
Before requesting deletion, please make sure that:
- your account is in good standing and has not been frozen or restricted;
- there are no outstanding payments or disputes on the account (e.g., refunds or complaints in progress);
- you understand and accept that membership benefits will terminate and data cannot be recovered after deletion.
4. Re-registration
After deletion, you may register a new account in the App using the same phone number or Apple account. However, all information associated with the original account (including membership benefits and historical data) cannot be restored or transferred to the new account.
5. Data Retention
In accordance with the Personal Information Protection Law, Cybersecurity Law and other applicable laws and regulations of the People's Republic of China, certain transaction records and log information may be retained for a statutory period after deletion. During such retention, we will apply security measures such as encryption and anonymization, and use the data solely to fulfill statutory obligations.
6. Miscellaneous
This Agreement shall be governed by the laws of Mainland China. If you have any questions about this Agreement or the deletion process, contact us via [Me] → [Feedback] in the App.
The updated and effective dates of this Agreement are shown at the top of this page. In accordance with our Privacy Policy, we will notify you of any revisions in a prominent manner before they take effect.